Dot Matrix Bricks Support
Email marcos@marcosbarbero.com. It reaches one person, and that person wrote the game.
Before you write, the quick answers
“It says I need an internet connection.” The free version does — that is how the ads that pay for it are delivered. The Premium Unlock removes both the ads and the requirement.
“I paid, and it is asking me to pay again.” It should never do that. Open Settings → Remove ads & play offline → Restore purchase while connected. If it still asks, write to me with the store you bought from and the approximate date, and I will look.
“I paid, and it says it cannot reach the store.” That is the expected message when the store cannot be checked — the game keeps working. Reconnect and it resolves itself.
“Can I move my scores to a new phone?” Not yet. Scores are stored on your device. A full device backup and transfer carries them, but there is no live sync between devices at present.
“The game is in the wrong language.” Settings → Language — it lists every language in its own name, and “System” follows the device.
Reporting a bug
Useful to include, if you can:
- Device and OS version.
- What you were doing, and what happened instead.
- Whether it happens every time.
Refunds
Refunds go through the store, not through me — see Terms of Use. Do tell me what went wrong as well, though; a refund on its own tells me nothing.
Response time
Usually within a couple of days. This is not a company; it is one developer with a day job.